PLEASE NOTE: Clippers terminals and the Victoria Clipper vessel are cashless, meaning purchases must be made with Visa, MasterCard, American Express or Discover Card. No, there is no smoking or vaping onboard the Victoria Clipper V or San Juan Clipper. Yours is the first email Ive gotten on this issue. Select Clipper card and follow the instructions to add a card and load value. Phone. Select your Clipper card and then choose an amount to add to your Clipper card, then select 'Add.' In Victoria, very limited daily pay parking is available at the terminal and overnight pay parking is available at the Hotel Grand Pacific, which is about a block from the terminal. The new Clipper Card App, was recently released to the iPhone over the previous weekend of April 16 2021 and released to Google Play in May 2021 If a user transfers their physical card (Including EasyPasses) to their digital one, the physical card is automatically turned off. Focusing on the Pacific Northwest, we've curated the best hotels and tours to help you explore the region we call home. Please make sure you have reviewed the ID & Requirements required by the Canadian government prior to arriving at our Seattle terminal. What happens if my transit benefit order will exceed the $300 cash balance limit? If you don't have a pass on your card, it will deduct the discounted fare from the cash value on your card and apply any appropriate transfer discount. The Metropolitan Transportation Commission, as a public agency responsible for Clipper, is committed to operating its programs and services in accordance with federal, state and local civil rights laws and regulations. 213-204-2900. On most buses and stand-alone readers, you will be shown the amount of your transactions and your balance (or expiration date of your pass). For more information, visit Sales and Service Locations. Cash value and transit passes are not interchangeable. Embarcadero BART/Muni Station Concourse Monday-Friday, 8 a.m.-5 p.m. Saturdays: Temporarily Closed. Be sure to call your bank and credit card companies before departing to avoid any surprise charges and to inform them of your travel plans to prevent your card from being deactivated. We are encouragingridersto put a Clipper card on their mobile phones instead of obtaining plastic Clipper cards because global supply chain issues have depleted the inventory of plastic cards. When you tag and board SMART, your card will initially be charged the maximum SMART fare of $11.50. Clipper A Clipper card makes it easy and affordable to ride VTA with free two-hour transfers. In your Clipper account, select"Add Value" and selectTransit Pass then BART and then the amountof HVD you want. Note: These locations cannot replace RTC cards or cards associated with an employer, school or other institutional program. If you hear two beeps, your value is low. He started his journalism career as a sports editor in Iowa in 1975. You must apply for a Youth, Senior or RTC Clipper card to receive applicable discounts on fares.
Clipper Customer Service | bart.gov Many businesses in Victoria accept U.S. dollars, but they are able to set their own exchange rate, so the rates may vary from store to storeand change will be given in Canadian dollars. Credit and debit cards are widely accepted across Canada, and ATM machines with 24-hour access are available throughout greater Victoria. Balance protection Online accounts Card cancellation, When value is available Online orders Blocked cards, How it works Mobile payments Clipper mobile app, How RTC cards work Accessible information Using Clipper equipment, Proof of eligibility Eligibility change Balance transfers, Protecting your privacy Information retention. No input is required. Phone. Riders are encouraged to get a Clipper Card to avoid the surcharge. County Connection. As of October 2022, new plastic Clipper cards are in limited supply at SFO station due to global supply chain issues. Check out our virtual tour of the Victoria Clipper V! There is a 50 cent surcharge per trip for paper tickets. If you used your old card with a transit benefit program, BART EZ Rider Parking or Bay Wheels, you will need to give that provider your new card serial number. Golden Gate Ferry and Muni ticket machines only sell adult Clipper cards. I set up Auto-Reload, but its not showing up in my online account. This is different in the phone environment. As others have answered, you can put a monthly pass for the current or upcoming month on your Clipper card, depending on the transportation system. This site is protected by Google's invisible reCAPTCHA. Yes. This means we couldnt process your payment for automatic reloading.
How do I pick up the value on my clipper card? : AskSF - reddit Find your service: AC Transit. If you are setting up Auto-Reload for cash value or BART high-value discount tickets, Clipper wont charge your credit card or bank account until you tag your Clipper card to a card reader and load the value. Purchase at various retail locations , including BART and Walgreens. I loaded value online, but when I tried to use my card, it wasnt there. By rejecting non-essential cookies, Reddit may still use certain cookies to ensure the proper functionality of our platform. For iPhones, theantenna is in the top third of the phone. Monday-Friday 7 a.m. - 7 p.m. Saturday and Sunday 7 a.m. - 4 p.m.
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[email protected]. Please note: Once you convert your plastic card to Clipper on your phone, you will no longer be able to use your plastic card for transit. Use your Clipper card on all Bay Area transit systems, including Muni. To use Clipper on your phone, tag your phone by holding it near a Clipper reader every time you board a bus, train, or ferry including when you transfer. All rights reserved. The Victoria Clipper V can accommodate both standard and motorized wheelchairs on the main deck of the vessel. I checked online, and, lo, about $100 has disappeared from my account, and over $200 from my wifes account.
Clipper | Alameda-Contra Costa Transit District Here's what to expect when you tag your card: On buses, light rail, ferries, Caltrain and SMART: The card reader will beep Loading Value and Automatic reloading. If you are prone to seasickness or motion sickness, we proactively provide complimentary ginger candies as well as Dramamine and Meclizine, which we recommend you take as soon as boarding is completed. Please plan accordingly and allow sufficient time. #16 of 92 Boat Tours & Water Sports in Seattle. While we dont normally sail over rough waters, occasionally it can be choppy once were underway due to Mother Nature and sudden weather changes in the Salish Sea. For more detailed step-by-step instructions on how to add a new Clipper card to your phone, please go to Clipper'sApple Paypage orGoogle Paypage for more information.
ADVANCE Fare Round-Trip only: Advanced purchase fares must be purchased a minimum of 2 days prior to travel date, non-refundable.
Ultimate Clips Pass | The Official Site of the Los Angeles Clippers If you enter a station and change your mind, seea station agent before exiting to avoid the excursion fare. Clipper Customer Service 877.878.8883 TDD/TTY: 711 or 800.735.2929 Monday-Friday 7 a.m.-7 p.m. Saturday 7 a.m.-4 p.m. You can use our automated phone service 24/7 to check balances and pass expiration dates. Check Clipper News for holiday or modified hours. ADVISORY: Please refer to the Waterfront Seattle website and WSDOT website for updates and directions ahead of your planned travel and allow ample time for arrival to our Wall Street parking garage. How does Auto-Reload work with monthly passes? As others have said, it's RFID interference with other cards that's likely the problem. At the Oakland International Airport, just a short walk from either terminal is the BART Oakland Airport station, where you board the BART to OAK train to go to the BART Coliseum station; once at Coliseum station, you can buy a card, load cash value and tag your card to exit BART to OAK and transfer to another train to reach other stations in the BART system. Outdoor Activities, Tours, Boat Tours & Water Sports, More. Clipper cards pending pass? Pay With 2,123 Reviews. You can add value to your card or make other changes to your Clipper account by using our automated phone service or the Clipper website. For Andriod phones, you may need the move your phone around. By accepting all cookies, you agree to our use of cookies to deliver and maintain our services and site, improve the quality of Reddit, personalize Reddit content and advertising, and measure the effectiveness of advertising. I set up Auto-Reload, but its not showing up in my online account. All rights reserved. Update your spam filter by adding
[email protected] to your list of approved email addresses. 2020, Metropolitan Transportation Commission. Log in to your account to add a Backup Payment method. Effective October 1, 2022, all travelers entering Canada, regardless of citizenship, no longer have to: Submit public health information through the ArriveCAN app or website Provide proof of vaccination Undergo pre- or on-arrival testing Carry out COVID-19-related quarantine or isolation Monitor and report if they develop signs or symptoms of COVID-19 upon arriving to Canada. If its been more than 6 months, youll need to call us at 877.878.8883 or TDD/TTY 711 or 800.735.2929. You may also reach our call center between 7am 7pm Mon-Fri at 800-888-2535. No notice, even though they have my email? Ticket Central. Discounts; Where to Use; Follow. Learn more about using Clipper on your phone. For account-related There's no need to open an app. When loading cash value (between $20 and $255) and/or passes, you will be asked if you want to set up Auto-Reload. How can I set up my card to automatically reload? Can I use the cash value loaded on my Clipper card to purchase a transit pass for my card? What happens if I tag on, but I change my mind? BART fares are set with a mileage-based formula, therefore time-based passes (e.g., weekly or monthly) are not available. Failure to provide such evidencemay make you inadmissible to Canada. Had to call a couple of weeks ago, and got a live person really quickly. Clipper account access including checkingyour balance can be found on the Clipper website. Your Auto-Reload is now cancelled, but your online account will not reflect this until the next time you tag your card. Key Clipper information translated to Chinese. Once youve activated your Auto-Reload, youll be able to see it in your account. Visit clippercard.com and buy online. I called Clipper customer service and all I was able to find out after they located my supposed card via an old address (I wasn't great about updating my address and I've moved quite a bit) and my partner's clipper card is at the same address. Two beeps and a yellow light means you paid, but your remaining balance is less than $2. You can also carry on one small piece of luggage and one personal item. You can shorten the process by tagging a fare gate; card reader at a train station or ferry terminal; ticket machine at Golden Gate Ferry, Muni, SMART or VTA; or Clipper Add Value machine. Luggage can be stored year-round (10am 5pm) at the Victoria Clipper (for $15.00 CAD per bag Credit Card ONLY Cast NOT accepted) while you explore in and around the city. You may also bring other food onboard, but no outside alcohol may be consumed onboard. The outside viewing deck does not have reserved seating. Was I supposed to activate it somewhere? Contact Clipper Customer Services, not BART,with questions or issues with your Clipper card. Applicants will need to bring documentation verifying age eligibility (for example: drivers license, photo ID card or birth certificate). Yes, our San Juan Clipper fast ferry can accommodate standard manual wheelchairs and has a standard manual wheelchair accessible restroom onboard. Only registered Clipper cards are eligible for refunds. 2020, Metropolitan Transportation Commission. Clipper is available for mobile phones through eitherApple PayorGoogle Pay. For a list of all locations and services, including where to apply for a Youth or Senior Clipper card, visit Sales and Service Locations. Select Clipper card and follow the instructions to add a card and load value. 2701 Alaskan Way Pier 69, Seattle, WA 98121-1199. Please note that the voucher is not valid for seeing a specific whale species and is also not valid for a cash back exchange. Our departure times between Seattle and Victoria vary seasonally. I add that if you use cash value on a Clipper card, you are limited to a maximum of $300 cash value on the Clipper card. Contact your programs administrator for instructions on replacing a card. A: Your anger is warranted. While Clipper processes your cancellation request immediately, there is a slight delay in this information reaching card readers. Am I reloading this wrong online? Youth/Senior Cards. No, every rider needs their own card or device (phone or watch) to pay for fares. You will select your seats when making your booking. Upon arrival at our Victoria terminal, youll clear both Canadian Immigration and Customs at the same time. Account Management. Your value normally will be available by the first day of the benefit month, but you have to tag your card to a card reader to pick up the value and update your card balance. Once you have an active 31-day pass on your card, you can add up to three more passes to your card. Clipper is a regional transit card that can be used on all transit in the Bay Area. This is done immediately with credit cards, but it can take up to 10 days if you are using a checking account as your payment method. This means we couldnt process your payment for automatic reloading. Passengers will board the vessel after clearing through U.S. Customs and Border Protection Immigration processing. Soak in outstanding ocean vistas and the fresh air, relax and play a card game with friends or cozy up in your comfortable reclining seat with a good a book. To find the cost of a particular BART trip, use the BART Fare Calculator.
Clipper card pending passes cash value : r/AskSF - reddit We encouragevisitors to planahead and add Clipper to theirphone in advance of arriving to the stationinstead of having to wait in lines to buy a paper ticket or Clipper card at the station. A little work up front helps you save money. will be charged $40.00 USD / $45.00 CAD (Credit Card ONLY, Cash NOT accepted) per leg of travel. We took that balance and put most of it onto our Clipper cards, for the day that we would once again ride the rails. Clipper is now available throughApple Pay and Google Pay. What's the difference between cash value and BART high-value discount (HVD) tickets? Thank you! Includes one-way or round trip travel via the Clipper ferry. Children from countries other than the US or Canada will require a passport and possibly a Visa. Pay With Select machines accept credit and debit cards. We recommend arriving at least one hour before your ferrys departure. Can I set up Auto-Reload for cash value and a pass? Clipper is a reloadable fare payment card that can be used to store a Caltrain Monthly Pass, 8-ride Ticket and/or cash. Pay With "It's overwhelmed our ability to process the applications." My card/value was blocked due to an expired credit card. Please visit theUS Homeland Security websitefor more information. You could choose to set up Auto-Reload for a pass and go back later to set up cash value, too. The Salish Sea is world famous for observing a vast array of whales and sealife. Log in to your account to add a Backup Payment method. Yes. Transit Agency Tips. Skip the side navigation menu and go to the main content. Complete the form below and a dedicated account manager will be in touch. Can I manage my Clipper account and pay my transit fares with my phone? I'd like to plan my visit to the Bay Area in advance. To report it lost or stolen: For a $3 fee, we can replace your adult, Youth or Senior Clipper card and restore your balance. On a successful tag, your Apple Watch will beep, and lights and a Travel OK screen will appear on the machine. Why not? Boarding starts 1 hour before your boat is scheduled to leave. You will only need a valid passport (or other valid travel document, see below) to enter Canada. If you set it up for a pass, Clipper will automatically reload a new pass on your card when the old one expires. What is the maximum amount of cash value I can load on my Clipper card? You may also call us at 1 (800) 888-2535 (7am 7pm PT, Mon-Fri) and a reservations agent will return your call to assist you as soon as possible. The most you can load online at any one time is $255. Why wasnt I notified this would happen? You can set up automatic reloading when you initially order a card and load value online. Please note that all passengers arriving in Seattle from Victoria will then go through a final clearance by U.S. Customs and Boarder Protection at the Seattle terminal. This is separate from confirmation of payment. Call our Clipper Pacific Northwest travel experts at 800-888-2535 between 7am-7pm PDT (Mon-Fri). To add a card to your Android phone, open Google Pay and click the + sign. You can load a Monthly Pass on your card, as well as cash value for Single Rides or a Day Pass. Please check out this 2022 guide to Seattle whale watching. You will still need to use your plastic Clipper card for this. This page includes debit cards and refunds. Key Clipper information translated to Chinese. The bow of the vessel is also opened up when we are stopped to observe whales and sealife. Once one type of value is loaded onto the card, it cannot be converted or exchanged for a different type of value. We offer a variety of discounts as outlined here. We work with a highly-vetted portfolio of outstanding hotel partners to offer you great deals on overnight stays. Smashed minivan adds to San Jose neighborhoods frustration, concerns about safety: Roadshow, Is there a different reason for debris problem on 101 that cant be swept away?
How did $300 disappear from our Clipper cards? Roadshow Go Pass Clipper Transition FAQ | Stanford Transportation If its been more than 6 months, youll need to call us at 877.878.8883 or TDD/TTY 711 or 800.735.2929 for help. Once you receive the email confirming successful payment, allow at least 1 day for your card to be unblocked. Clipper on your phone. We strongly encourage customers to take advantage of the time to unplug from technology! If you are using a BART paper ticket: When you get to the fare gate, insert your ticketand it will be returned to you. The Victoria Clipper V vessel is a passenger-only ferry. Due to limited loading capabilities, motorized scooters are typically not allowed in the cabin and are instead stored on the outside deck. EMAIL US. Note: If you are requesting a refund for unused transit passes and/or ride books that were loaded to your Clipper card in error, cancelling your card is not necessary. Limited-use tickets can only be used for one-way and round trips on Golden Gate Ferry and Muni and provide no transfer discounts, but youth, senior and disabled riders can purchase discounted tickets at ticket machines. The RTC Clipper card is a version of Clipper created for passengers under 65with qualifying disabilities to provide 62.5% off. 5 6 6 comments Best Add a Comment BooksandPandas 1 yr. ago I would give them a call! You are required to pass through U.S. Immigration/Passport Control before boarding any departure from Victoria. opens in new window. No. Health, Security and Passport checks are done at the ticket counter for all Seattle Victoria passengers.
Victoria Clipper Frequently Asked Questions | Clipper Vacations Seating class changes between Standard and Premium seating will require agent assistance. If you are traveling with a motorized chair, be sure to bring along a charger in case your chair runs out of power during your trip. Clipper is a regional transit card that can be used on all transit in the Bay Area. Why not? You can avoid blocked cards by adding a Backup Payment method (credit/debit card) for Auto-Reload purchases. Choose an Option to Begin Planning Your Trip. HVD applies only to BART rides. Clipper on your phone will not unlock a bikeshare. You can use Clipper cards on all Bay Area transit agencies. Report a lost, stolen, damaged or defective card and discuss replacement options. My wife tried to the use the card lately since ac just started charging but they told her it didn't no have enough. Hotel Package: Non-refundable within 4 days of travel date. It is charged for those who enter a station, ride a train, and then exit the same station. Robbins parking lot locations are also available for overnight parking. You can load up to $300 on a Clipper card. If you tag again outside of the cancellation window, you will be charged the maximum one-way fare. The terminal is located on Alaskan Way at Pier 69. BART is working to install Add Valuemachines that accept credit cards at all stations systemwide. New to Clipper? You can shorten the process by tagging a fare gate; card reader at a train station or ferry terminal; ticket machine at Golden Gate Ferry, Muni, SMART or VTA; or Clipper Add Value machine. Each checked luggage item must weigh less than 50 pounds with linear dimensions that do not exceed 62 (length + width + height) including handles and wheels. The correct fare will be automatically deducted and tickets with remaining value will be returned. See full menu. Yes, both vessels offer a gift shop with a wide array of fun and unique Pacific Northwest apparel including t-shirts, sweatshirts, hats and beanies as well as stickers and postcards. Select Clipper card and follow the instructions to add a card and load value. Roadshow: Is defacing license plates to fool toll camera readers on the rise in Bay Area? If you are going to ride the Cable Car, ferry, or buses, put Clipper on your phone. If you choose to provide bank account information, it may take up to 10 business days for Clipper to collect payment. Privacy Policy. After we collect payment, we will send you an email confirming this. Youth and Senior Clipper cards can be obtained by mail or there are multiple locations across the Bay Area where you can apply and immediately receivea Youth or Senior card (on the Clipper discountswebsite select "Staffed Locations" under "Location Type" for Youth and Senior card services). ENTERING THE UNITED STATES: US citizens and US Lawful Permanent Residents do not need to provide proof of vaccination upon entry back into the US. Bicycle space is highly limited on both vessels and treated on a first booked, first served basis. Heres how long youll need to wait to pick it up: If you need to use your value right away, reload your card in person at a retailer, staffed location or self-serve machine, and youll be able to use it immediately.
Clipper and Pay by Phone | bart.gov The Clipper reader will be inside the door of a bus or streetcar; at the Muni or BART fare gates; on the Caltrain, SMART or VTA platform; or at the ferry terminal. A: You made me laugh, thanks! 877.878.8883. Clipper is an all-in-one transit card that keeps track of any passes, and value that you load onto it, while applying all applicable fares, discounts and transfer rules. This is just another barrier to transit: an opaque payment system. If you ride BART but lack enough stored fareto exit the station, the fare gate will read UNDERPAID: GO TO ADDFARE. Addfare machines are located inside the paid area. This might take a few seconds. After the end of the sales window, be prepared to pay your fares with cash value. If you are a Travel Agent or Clipper Commodore and would like to view/edit an existing booking, please visit the Agent Dashboard. Please call 800-888-2535 or submit your request via our contact us page. We do allow walk-up day-of guests to purchase tickets if space allows. If you have a monthly pass, it will obviously expire at the end of the month. The following cannot be used on iPhone or Android phones for fare payment: The Clipper Customer Service Centers at Embarcadero BART/Muni Metro station, AC Transit, and the Bay Crossings store are open with limited hours. If you are a U.S. or Canadian citizen, you will need one of the following travel documents: When traveling by land or sea, U.S. or Canadian children under age 16 and infants are required to provide proof of citizenship. And you can do it anytime. Use EXIT to terminate a DO WHILE structure based on a condition other than the DO WHILE condition. 2020, Metropolitan Transportation Commission. Comfort Class Features priority boarding, a spacious private cabin area on the upper deck, leather seating as well as complimentary snacks and refreshments. When booking online, please mark the box noting that a guest will require standard wheelchair assistance and contact us with any questions so that we may add a note to your reservation. BART's HVD tickets, which are good only for BART trips, give you a 6.25% discount: You pay $45 for $48 in value or pay $60 and receive $64 in value. Credit card charges are processed immediately. Add Clipper to your phone before you take-off! This page includes balance protection, online accounts, and card cancellation. All stations have Clipper vending machines, except SFO where only paper tickets are sold as of October 2022. Just select your station on the Station List page, Just follow a few simple rules when taking your bike on BART, Find out quickly, using the BART Fare Calculator, Stay up-to-date with News Alerts sent by email or text, Explore the lastest job listings on our Careers page. If you are participating in a special pass program through your employer, school or residence, please contact your program administrator for information about getting a replacement card. For more information, visit Sales and Service Locations. Your value will be available immediately if you add value to a card in Apple Wallet or Google Wallet, whether you are adding the value through the Clipper app or in your wallet. The programgives qualifying adult riders a 20% discount on BART trips. Even if you plan to use a credit card that is already associated with your account, you need to re-enter your cards security code and select Save. When you board or tag on, you are charged the maximum fare, and when you tag off, the difference between the maximum fare and the fare you should pay is credited to your card. You can also set up Clipper on your phone through Apple Wallet. Season Tickets. However, there are 3 Clipper vendors at SFO. Tag again or use another payment method. You will not necessarily be charged every time you tag, but it validates your fare and serves as your proof of payment, so be sure to tag on every time you board (you may need to tag off for some agencies). When will I be charged for my Auto-Reload value? Please note that we are unable to accommodate motorized wheelchairs on San Juan Clipper due to space and boarding constraints. Picking up your value means loading the value on your card after youve placed an online or phone order. LOOP, by contrast, prevents execution of statements within a DO WHILE based on an intermediate . Sign up for year-round getaways, special offers, and more. This page includes how it works, mobile payments and Clipper mobile app. Fares are based on distance traveled. View vessel seating chart for San Juan Clipper. If you buy a new 31-day pass in person at a retailer, ticket office or self-service machine while the previous pass is still active on your card, Clipper will simply extend the expiration date of your current pass by 31 days, with no gap in between. Clipper on VTA EZFare VTA's EZfare app has been replaced by the Bay Area's regional transit fare payment app, Clipper. I got onto BART, realized I was going the wrong way, went back to the same station, and exited the station. Muni offers several ways to pay your fare. Hop on our sleek, high-speed FRS Clipper catamarans for a relaxing and scenic cruise experience.