G. Rad . Try looking at your battery, and try to notice what's wrong: This can be explained by the following explanations: overcharging, overheating, natural degradation due to its years of use, the brand of the battery, the fact that you were not using your battery, etc. I got a new Rad Power RadMission the other day and it isn't charging from my Cycle Satiator. Bike Tire Deflates When Removing Pump: Why Does This Happen? The video will help our Product Support team troubleshoot your issue if further troubleshooting is required. Prepare your camera to record a video of working through the troubleshooting steps below. The External Battery Pack securely mounts to the base of your Rad Power Bike and is locked into place with the key. Your subtotal today is $-.--. Before that, disconnect the throttle connector. I look forward to seeing more innovations coming out of the Electric Bike Company in the months and years to come and hope other companies can use them as an example of how with the right drive and ingenuity, e-bikes can still be built in the US. Even packaging is an area for pride at Electric Bike Company. A battery which had been sent out of state for service returned to the Florida shop and was left unattended on a charger overnight. 2. Its safe to say that if you love your ebike, you love your battery. The battery life depends on several factors, including how frequently an owner discharges and recharges it, but one with these specifications will average about 5 years of Rad riding! That price, by the way, ranges from $1,499 to $1,999 for Electric Bicycle Companys current line of electric beach cruisers. Im a supporter. When youre charging up for a ride, keep an eye on the red and green light indicators on the charger. Secondly, check the connectors and wiring. Electrical board, cables, connectors, fuse : An example of the elements to inspect when your accumulator no longer works. With local manufacturing and better control over the entire process, Electric Bike Company is able to offer perhaps the best warranty in the industry: 10 years on the frame and motor as well as 5 years on the battery. Only seems to charge fully intermittently. Power Your E-Bike With FTHPower Batteries Shop now. Powered by Shopify. Widgets, Explore The battery charger displays one red light and one green light when it is connected to the battery as she attempts to charge it, the same as when the charger is not connected to a battery. It great you're so accessible to the forum. We Specializein lithium ion batteries for electric bicycles of all brands. One has a key port on its battery, however. So, you can quickly know whether or not the battery has enough charge. Bike Battery sales and repair | Lithium Battery | bike batteries. 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James Wilson of Obsession Bikes told Global News that lower-quality equipment usually causes concerns for their shop as opposed to items from Shimano, Bosch, or higher-quality e-bike brands. If youre outside of that range, try and find a location within it to charge again. A permanent solution would be replacing and cleaning the shoe adjuster. 2021 Hi-C Battery LLC. Squeal noises from brakes are usually annoying. Now, check whether the sensor is in the correct position. Never open the battery housing, which will void the warranty and can result in battery damage. Do an inspection and implement relevant replacements. And in my line of work, I must have unboxed well over a hundred e-bikes shipped from just about every corner of the world by now. Just check out the custom-made tires that Electric Bike Company designed, shown below compared to other high-quality tires they have tested. This setup works for another 48v battery I have, and the Rad Power charger that . A few days later the battery swelled enough to crack the track pad from underneath. The one and only solution for you is to replace it. Take your bike to a reputable ebike shop or contact rads help center for consultation. However, the bike should be free from loose connections to avoid the motor cut. The magnet ring is likely to shift from the bikes PAS sensor. C. Rad Power Bikes RadTrike Reviews. 4000 miles on a Radwagon here- Keep your spokes tight and true. Related Article: 5 Common Problems With Rad Power Bikes (Reasons Revealed!). Electric Bike Company has a team of twenty-something employees that all live around the community. All Rights Reserved. Search our extensive help center library or chat with an agent. Turn off the bike, remove the battery, and press and hold MODE to discharge remaining power. If the battery level is low, charge it and try to turn the bike on. Last week my Radrover 5 finally came in the mail- got it assembled and it looked great. One customer specifically complained of having six broken spokes. Batteries may take 7-8 hours to achieve a full charge. As a manufacturer, use our established service. For that, you can apply dry soap and hot water. If the battery of your electric bike Rad-Power-Bikes no longer works, you can: So here are the workable solutions to battery malfunction that a Rad-Power-Bikes e-bike may have. Consult a local fire department or battery recycling facility for disposal of a damaged battery pack. The Semi-Integrated Battery has the key lock on the frame of the bike, not on the battery. Our always-on services are here to support you daily. Make sure to avoid spraying water directly into electrical components, like your display or battery tray. Rad Power Bikes not Working? [Troubleshoot] - Freaky Cyclist If you inspect the battery and find out that the charge is low, ensure you charge it fully. Here, we discuss some challenges with Rad Power Bikes. Ebike Retail Sales & Service Centers | Rad Power Bikes Get something good instead. Make sure they are aligning and functioning correctly. The throttle is ready to be released. Here, we recommend applying grease to the pads. Thank you for visiting freakycyclist.com. How do I reset my Rad power bike battery? Cargo & utility Haul it all. What's in an Electric Bike Category Name. About Us | Here are some of the major points from Human Powered Solutions and the University of Washington:. What is happening: If you charge the battery and then press the Charge Level button, none of the lights stay illuminated. Customize your ebike so it effortlessly fits into your lifestyle. The battery needs to cool down first. Just a hint to (hopefully) spiff up your journalism. Here, you need to check for damage, moisture, or dirt at the battery base and mount. Read on! That allows them to use their own choice of double-walled rims and Sapim spokes to build quality wheels that last for years (and help Electric Bike Company offer such long warranties). If your battery isnt charging, try checking to see if the connections are loose and need to be fully seated. Want to get back up and running quickly? Some batteries have one light, while others have two. Nevertheless, we recommend you disconnect the battery from the power source and charger as soon as possible once charging is complete. Battery charging guide - Rad Power Bikes Help Center However, they come with some problems that make owning or purchasing them challenging. Dont store or charge battery packs that have been damaged. For that, loosen the handlebar grip cap with a Flat Head Screwdriver. Rad power bike motor cutout under load, Frequently asked questions about rad power bikes. When you strap yours to a bike rack or place it in the back of a truck bed, remove the battery as an added safeguard against the elements and to avoid the risk that it might fall off your bike if its not attached correctly. Rad Power Bike batteries are designed for easy removal - no disconnecting of wires - allowing you to charge indoors or extend . Stay up to date with the latest content by, Electric Vehicle Price Guide best prices for dealers in the US, Having received an Electric Bike Company e-bike myself, Podcast: Tesla Investor Day news, Gigafactory Mexico, Rivian earnings, and more, Ford tripling F-150 Lightning, doubling Mach E production in 2023, Governor says Volkswagens new plant to build Scout EVs is coming to South Carolina, Tesla is deploying its first Supercharger V4, and its huge, Subscribe to Electrek on YouTube for exclusive videos. The process will require you to power off the bike, turn off the battery, discharge residual power, unplug a connector and inspect it (take photos of any signs of moisture, debris, or damage), carefully plug the connector back in, turn on the battery, and check if the issue is resolved when you power on the bike. Well, you can change the acid water inside. Updated Trek Farley Alloy Fat Bike Snuffs Out the Winter Santa Cruz Bikes Like the Megatower Just Went On Mega Use a fire-resistant cabinet if possible for storage and keep it away from trash, chemicals, and other flammable items. A bike shop in Florida caught fire last month, destroying much of the interior and inventory, according to Bicycle Retailer and News (BRAIN). Shop now. Turn it to ON and try again. They briefly flicker red before turning off. In fact, sometimes the frames are actually bare, as in unpainted aluminum. 3 Replies 214 Views January 24, 2023, 07:49:56 AM by Eric7: Either way, a solid red light is a good sign. Other times green light comes on, when I put back on bike it shows one bar less than full? There aren't many people that get particularly excited by extreme temperatures, and your ebike is in the would-rather-play-it-cool camp as well. Buy only high quality batteries, preferably from the e-bike manufacturer. Who wouldnt want to bring their electric bike on a road trip? If the battery of your electric bike Rad-Power-Bikes no longer works, you can: First, check the battery status of your Rad-Power-Bikes; Second point, check the charger using a multimeter; Third, test the accumulator and, if it does not work, repair its damaged parts, or send it for reconditioning. If it seems to be restorable, clean and lubricate it. Get a good quality charger and charge the battery at the correct voltage. Rad Power Bikes RadMini Step-Thru 2 The RadMini Step-Thru 2 is the winner of Best Folding Electric Fat Bike of 2020. Serving all of the US. For a better experience, please enable JavaScript in your browser before proceeding. When batteries explode, its said that the flow of ions has become abnormal or unstable. Theyre sneaky like that. Generally, the bikes are efficient and geared towards a greener globe. If you encounter such challenges, we recommend contacting an expert for a repair or replacement. I haven't left it plugged in after charging for a long time. We have sent you an email with instructions to reset your password. If they dont work, we offer solutions for a couple of common situations. How to install the battery.I am not getting paid for any of the links. But its not worth repairing a battery. A common problem youll encounter is the breakage of the spoke in the rear wheel. What you should do: You may not think it at first, but seeing 3 green lights and 1 red light on the Standard External battery indicates a full charge! And as it turns out, beach cruiser-friendly Newport Beach has proven to be the perfect location to establish the company. Dedicated to building a perfect bike, for everyone. Whether your bike has a semi-integrated battery or an external one, there are times when it refuses to turn on. Its also worth remembering that puddles can hide bigger obstacles that can be hazardous to you and your bike. And they dont just lace the motor wheels, they even lace their own front wheels instead of simply buying off-the-shelf standard bicycle wheels. Installed all 3 and got the same 30 maintain error every single time I engaged the PAS. If its not in that position, then the charge level lights will not come on. Reconnect the connectors to a charged battery and turn your bike on to see whether the problem is resolved. Like any vehicle, Electric Bike Companys e-bikes have an international supply chain. The Standard Battery Pack, on the other hand, has the key lock on the battery itself. Having received an Electric Bike Company e-bike myself, I can say that it is without a doubt the best-packaged e-bike I have ever seen. If that wont power up either, the problem is with your receptacle, not the bike or the battery. Now theres a team of dudes in California assembling, installing, and bleeding e-bike brakes instead of some nameless, faceless mystery line worker somewhere around the world. As with any appliance, you should unplug your charger when youre not using it to charger your battery. Besides, the Rad help center is always there to help you. Dont use generic or third party chargers. Fortunately, here are tips for checking and solving these problems in this article. Then wipe the sensor up with a clean towel. Thats it. If it is stuck, you can use rubbing alcohol for lubrication. Now, loosen the clamp bolt with an Allen Key. In most cases, a new bike comes with a low spoke tension. Mon - Fri: 7 a.m. - 5 p.m. PSTSat & Sun: Closed, Mon - Fri: 9 a.m. - 5 p.m. PSTSat & Sun: Closed. You dont need to do anything! The ultimate error in a rad power bike is that the bike refuses to turn ON. Then try to pull out the grip. Whereas you can manually accelerate it by twisting the throttle. City & commuter Keep a fire extinguisher nearby in the event the battery ignites something else. The three situations described above represent the most common problems with external standard batteries. Registration unsuccessful. . Remove the charger from the battery as soon as you see both a red and green light. For additional information, check out these tips on maximizing your battery life, riding in cold weather, and our comprehensive online help center. The bike might fail to start due to the below reasons: Your bike might fail to start due to having an unreliable battery. These fuses are cheap and easily attainable from any local auto store. The document recommends a number of safety procedures for safe charging and storage and although its aimed at dealers, anyone charging e-bike batteries can benefit from the tips. There is a need to inspect the PAS sensor connector. Squealing noises show that there are vibrations between the disc pads and caliper. It may not display this or other websites correctly. 2023 UpHomely by ISEE PUBLISHING STUDIO. Considering how many e-bikes are on the market, the ///amount/// of fires is likely miniscule., Rewritten: Considering how many e-bikes are on the market, the ///number/// of fires is likely miniscule., https://grammarist.com/usage/amount-number/. That includes wiring in anti-theft modules into the battery and even 3D printing components of the battery cases that are unique to Electric Bike Company. Store the battery in a dry, climate controlled, indoor location between 50 F-77 F (10 C-25 C) or whatever temperature range is recommended in your ebike's Owners Manual. Type above and press Enter to search. If the sensor is too far from the magnet ring, push it to bring them closer. This issue can lead to an accident if you dont attend to it promptly. Unplug each of the above connectors and inspect them thoroughly. This appears to be how a North Vancouver residents e-bike battery caught fire in April, but fortunately the owner went to swap the battery and noticed the battery that had been charging was very hot. Were sorry, Built + Delivered is not available for the delivery address you entered. You can tell how proud Sean is of the local jobs that his company has created, of the opportunity hes had to mentor many of his younger employees, and in general of the bikes that his company has developed. 5 Common Problems With Rad Power Bikes (Reasons Revealed!). Reasons being, its extremely dangerous and can pose lethal consequences. Replacement batteries have an additional $60 shipping & handling charge. This problem occurs due to overload, like a sudden voltage jump. Charging the battery from completely empty to completely full typically takes between 37 hours (this applies to both our Standard and RadMission 1Battery Packs.). Most Rad bike models use one of the following batteries, both of which can be removed from the bike, but only one of which has a key port on the battery itself. 2 YEARS WARRANTY ON ALL NEW EBIKE BATTERIES Home; Shop. There aren't many people that get particularly excited by extreme temperatures, and your ebike is in the would-rather-play-it-cool camp as well. Its crucial to keep riding the bike. But by performing as much of the process as possible locally in California, Electric Bike Company has been able to remove the weak points normally found on cheaper imported e-bikes. Bosch battery 500 Watts (36 volts): 820 euros, Charger problem on my Mod-Bikes electric bike, Charger problem on my Lemond electric bike, Charger problem on my FLX-Ebikes electric bike. Enter your email for the top stories in mountain biking, plus product picks and deals delivered to your inbox each week. Try this: What is happening: If you press the Charge Level button on the battery, you observe 3 green lights and 1 red light. I hope this will help you to understand the troubleshooting process. However, a difference between the voltage of the charger and that of the battery could damage your battery. Rad Power Bikes is a reputable brand that has invested so many resources into developing affordable yet high-quality e-bikes. lets look at all the Reasons and Solutions, How to Convert a Mountain Bike to a Hybrid: 5 Must-Do and 7 Optional Steps, Reasons Why Your Rockshox Reverb Is Stuck Down, Reasons Your Bikes Rear Wheel Is Not Spinning Freely | The Fix, 2. Battery level seems to fluctuate depending on use. This is most likely due to 20+ mph and city street braking of a 60 lb bike + rider/gear (So trying to stop around 225-300 lbs?). The RadRunner can be equipped with a patent-pending passenger package. Question about balancing the battery. After removing the throttle, you have to diagnose it. Click on the following link: The battery problem of your Rad-Power-Bikes electric bike is probably apparent. Only charge batteries with the correct charger supplied by the manufacturer. Rad Rover 6 Plus battery Wont Charge fix - YouTube Check to see if the connections are loose and need to be fully seated. To check whether the issue is with the outlet or another object, try plugging in another device. I hope you will get a solution. So, replacing the old battery is better than repairing it. A battery that has been in contact with a liquid will suffer a lot and be damaged irreversibly. Rad Power battery not charging from Cycle Satiator Radrunner battery charging issue. If you're putting your battery away for more than two weeks, keep it at around 75 percent charged and check on it every month to make sure it's staying at that level. Many minor errors get solved after resetting the battery. Wipe down the battery with a dry piece of cloth and store it inside the vehicle. The battery will reset. Plus, replacing the battery is easy to do yourself by following these simple steps in the owners manual under battery fuse replacement. As Sean explained to me, What we build is a very personal product, these electric bikes. This will also prevent range decline from unnecessary charging. As a reader-supported site, when you click through any of our links, we may earn a small commission as an affiliate partner. Rad Power Bike Battery Not Charging - BatteryProTips.com This action can even, in some cases, make your equipment even more efficient and resistant. 48 volt Battery for my Rad Wagon electric Bike. If youre in a situation where you have to store your bike in less than ideal conditions, take the battery off and bring it inside. Our team of trained mechanics provide basic service education, routine maintenance, and extensive a la carte services. If it only has one light, and it is green, thats a go signal for you as well. This is important to us, Electric Bike Company CEO Sean Lupton-Smith explained to me. Before we begin, first we want to keep everyone safe with this reminder: This guide is only for replacing a fuse on the Standard Battery Pack never try to replace one on a semi-integrated battery. Battery came out of the box charged to 3 bars/ about 50%. The ideal temperature for charging batteries is between 50 F77 F (10 C25 C). German-made Continental tires, Taiwanese-made Tektro Dorado brakes, Korean-made Samsung battery cells, and other parts are all combined to create the final product. After you use the battery, are you charging it immediately? Avoid riding your bike in temperatures lower than minus 4F to help maintain normal battery operations. The bikes come in a specially-sized box with custom foam blocks cut and shaped to fit the bikes, perfectly protecting them inside the box. Before beginning, ensure that youre following the instructions for the type of battery you have. These innovations and more (I saw other interesting projects underway that arent ready for public release yet) combined with the companys emphasis on local production speak to Electric Bike Companys desire to build high-quality electric bicycles that actually improve lives both of riders and of those in the local community. Additional $60 shipping & handling charge . However, when a single fuse melts, you must replace it immediately. With a high-capacity battery such as the one used in the Delfast 3.0, you may not need to charge so often. Pedal assist system (PAS) troubleshooting guide - Rad Power Bikes Help After removing the grip, you can remove the throttle. The e-bikes that make up Micahs current daily drivers are the $999 Lectric XP 2.0, the $1,095 Ride1Up Roadster V2, the $1,199 Rad Power Bikes RadMission, and the $3,299 Priority Current. Micah Toll is a personal electric vehicle enthusiast, battery nerd, and author of the Amazon #1 bestselling books DIY Lithium Batteries, DIY Solar Power,The Ultimate DIY Ebike Guideand The Electric Bike Manifesto. Rad bike is one of the most uttered names in the ebiker community. Rad Power Bikes Battery Charging: Tips to Follow. E-bikes have two notable components that are unique compared to a traditional bike batteries and motors and both can have a unique design from one to the next and a varying level of quality. Get some Spare Connectors and rectify the connection issues by Soldering. We do not recommend driving with your ebike on a hitch rack in rainy conditions, as the electrical system may be damaged. Some reviewers have also pointed out that the bikes dont shift their gears smoothly and reliably. Were not trying to trick you into relying solely on our products, but utilizing the battery and battery charger that comes with your Rad Power Bikes-branded ebike is honestly one of the most important steps you can take to keep your bike running optimally. If I wanted to search online what key words for the connection type? Lets learn 5 reasons why the rad power bike not working and figure their solutions out. Now you can tighten the bolts and reinstall the grip. Unlike most e-bikes that arrive partially assembled, Electric Bike Company ships its bikes completely assembled. The RadCity 5 Plus Step-Thru makes commuting the best part of your day. What is happening: The chargers indicator light is not red, or, for chargers with two lights, neither light is red. Rad Power Bike Battery Not Charging (Do This FIRST!) If the LED is not blinking while paddling, the PAS is not working. Otherwise, get something durable and high performing. You are using an out of date browser. Rad External Battery Pack | Rad Power Bikes All sizes and ratings. Copyright 2023 Science Gadget | Powered by WordPress Astra Theme. Some of the main cables that might be loose include: The battery connector The wiring harness cable Rad UI display cable Rad UI remote cable The Jumper cable To correct the situation, begin preparing your Rad Power Bike for maintenance. Lithium ion batteries are all made up of these three parts, with the electrolyte allowing electrons or ions to flow from electrode/anode (charging port) to the other electrode/cathode and vice versa.