Specializing in: Mercedes-Benz, Lexus, Cadillac, BMW, Range Rover, Jeep Wrangler, etc. Thank you for bringing this to our attention. One day you Fks will Fk with the wrong dude, yous came so close to devastation words will not express the underlined truth. Merlex Auto Group. How those businesses take care of those complaints is what separates good businesses from the rest. Upon arriving at the dealership, the scene was a little chaotic and unorganized. I decided to go back and read some of the reviews more closely. Bully there way in and steal your home. (703) 214-3598. Website. i then called VA police who showed up 4-5 mins, just before the merlex workers and tow truck! Here at Merlex Auto Group, it is our mission to be the automotive home of drivers in the Arlington, VA area. 1105 N GLEBE RD, ARLINGTON, VA 22201. Merlex Stucco Inc. has agreed to make home repairs to settle a class action lawsuit that alleged the company's stucco was defective or contained impurities that led to it having the appearance of rust. It was approved. I contacted "Walter" who quickly asked "when can i come in? Well guide you through the process. Finally, one place to get all the court documents we need. Walii jumped out his car after blocking me in yelling "weve been looking for this car FOR WEEKS!". There I was told that car needed a new engine! Or at least Bill of Sale. After leaving the reviews stating of what we went through, 2-3 days later, an individual named WALTER ROBINSON called me stating that he was vice president of the locations amd that he saw the reviews and that he wanted to rectify the problems. I am a return customer and they as last time they treated my husband and I with s. Unlawful and unprofessional. 10 stars!!! Merlex Auto Group Reviews - Arlington, VA | Cars.com Easy, done. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. Napleton will pay $10 million to settle the lawsuit brought by the FTC and the . Luxury cars, latest trends, lifestyle posts, inventory -- #MerlexLife Fast service. Why is this public record being published online? flexible hours. Copyright 1997-2023, Ripoff Report. Blessing in disguise Merlex Auto Group - Used Car Dealer - Dealership Reviews - DealerRater they cannot deliver what they say an insane amount of money Pittsburgh Pennsylvania, Attorney Sharon K. Campbell COLLUDES with Wells Fargo Dallas Texas, BlackSwanCapital.co Black Swan Enterprises Peter Tumbas Black Swan Capital The offered guaranteed low-cost financing if I first stepped in high-cost short term financing New York New York, Geeks Ondemand LLC, Lizeth Lagomarcino Papaleo Geeks Ondemand LLC, The Geeks Mob SCAM! Merlex Auto Group | LinkedIn 5. That following morning, the diagnostic was done and Ray no longer picked up his phone, instead of answering, he constantly sent me to voicemail! Drug Rehab Deception Addiction Treatment Industry Rocked By Fraud & Abuse. Was sold a car with a bad engine! Poor service, 2018 CADILLAC ESCALADE ESV PREMIUM LUX Shopper, I did not like that the price Changed after making a deal the deal changed from taxes and shipping charges ,to a complete Price change did not enjoy the experience with this company. It took me 3 weeks to have them taking care of the brakes that I ending up paying a % out of pocket. He ordered Walii to move his car, he was clearly upset that he was caught in a lie! Appfolio Charged $538 to charge card and I never heard of them!!! Mike seemed to have no recollection of our earlier conversation and the only thing he knew about the car was, "it's still here." |. apparently, MERLEX ATTEMPTED TO GET LOANS ON TWO DIFFERENT VEHICLES THAT WE WERE UNAWARE OF! This was the most stressful experience I've ever had buying a car. On 12/30/2022 PIERRE, ROODY filed a Contract - Debt Collection lawsuit against MERLEX AUTO GROUP. Save. Visit Dealer Website. The manager Walter prepared Purchase Documents set. They outsource all of their work to Philippines who do not know the basics of the English language. I had a wonderful experience purchasing my used vehicle. Should they have been honest? I asked both of them for a copy of a window sticker or a list of the option packages since no packages were listed. Arlington, VA. It looked brand new being a used car and all of the customer service reps handled me very well. they cannot deliver what they say an insane amount of money Pittsburgh Pennsylvania, Attorney Sharon K. Campbell COLLUDES with Wells Fargo Dallas Texas, BlackSwanCapital.co Black Swan Enterprises Peter Tumbas Black Swan Capital The offered guaranteed low-cost financing if I first stepped in high-cost short term financing New York New York, Geeks Ondemand LLC, Lizeth Lagomarcino Papaleo Geeks Ondemand LLC, The Geeks Mob SCAM! Great deal done. i brought the car back to Ray and told him i was taking it to Lexus for a Diagnostic. In the original write up they said that the car ran perfectly. merlexautogroup.com - Merlex Auto Group | Used Deale - Merlex Auto Group Where do I begin all I can say is dont judge a book by its cover, I am single mother that came here with challenging credit these guys got me the best rate and best monthly payment anyone can they play extremely fair and dont take advantage of anyone they will make sure your satisfied to the max all across the board and Walter hes an angel he made sure I was taken care of and he also fed me to make sure I was making the right decision and he gave me an offer I could not refuse. I ha ve never met Walii before this day! Who's crazy enough to start this website? HIGHLY RECCOMEND, On 1-28-23 I contacted the dealership early in the morning which I asked to check on a specific auto, I stated " I am not interested in any other auto, and I will be there to purchase that auto in 1 1/2 hours. 3.7. Server location. Company website run by crooks outside USA pretending to be in USA to get USA money taking your hard-earned dollars funneling it to the country of Peru, Better Business Bureau of South Florida BBB of South Florida Andre Amaro and the BBB of South Florida are harassing me and my small business! 1105 N Glebe Rd Arlington, VA 22201. The sals person was nice but this dealership runs some kind of scam. Used Merlex Auto Group for Sale (with Photos) - CarGurus 3.7. Consumers eligible for the Litigation Class are those . It is $18,965 On March 16, 2018, Friday, I sent e-mail to dealership MerlexAutoGroup in which I request to cancel the purchase deal. Consumers educating consumers., Complaints Reviews Scams Lawsuits Frauds Reported.. All business will get complaints. BBB Business Profiles generally cover a three-year reporting period. Estimated amount consumers saved since 1997: $15,590,010,907. Great selection of cars they play extremely fair and honest and they get you the best loan possible out there Walter gave me the best experience with buying my first car. I said I was not pleased but sh-t happens. Ass Fks, Stay Away! Merlex Auto Group was started in 2014 bringing the highest quality luxury certified pre-owned cars and trucks to the DMV region. As the possibility for human data entry error exists, we apologize for such errors in advance and disclaim any liability for inaccurate information on these pages made as a result of typographical and/or unintentional mistakes and errors. Latest check. Texted them to tell them and was told to take it to their shop which was fixed! Sadly, the first salesperson advised me that the vehicle was sold the next day. Lincoln, Yeovil, Cardiff, Glasgow, AUTO MANIA DAVE PERSAUD Dave persaud sold me a car with a bad transfer case to the 4 by 4 and now i can not drive it, Dave said he would cover the cost of the part up to 50 percent and when i called him to help me he no longer wanted to help after the deal was signed and finished he said it was an as is sale after taking the 8 grand from me LAKELAND FLORIDA, RSI Vacations Misleading Sales Presentation Asheville North Carolina, Enterprise Content Solutions Keith Elzia Chuck Rath Email marketing and direct marketing Bloomington Minnesota, ANUVA Capital, Alliance Funding Group Alliance Funding Group Pawnee Leasing Posed as Equipment financing loan company but tried to make me buy the equipment after I paid it off La Palma CA, Completeautoparts.biz They stole my money Orlando Florida, Ulloa Management Group LLC Paul No show Saint Augustine Florida, Paradise Property Management Ventura Illegal eviction my account being hacked, PPM will not investigate how it happened Ventura California, Kei Kullberg Quintessential Mortgage Group bait and switch you into promising you a low-rate Mortgage Scammer White Plains New York, TAHINI GODDESS Sally schimko Sexyveggies Tahini Goddess inulin Goddess Prebiotic white labeling of non-licensed food supplement. BBB Business Profiles are provided solely to assist you in exercising your own best judgment. DO NOT TRUST RAY! I have bought over 20 cars in the last 18 years. https://www.merlexautogroup.com Safety status. MERLEX AUTO GROUP - 41 Photos & 221 Reviews - Yelp Specialties: High End Used Car Sales. Was told I signed sold as is and that I didnt purchase warranty. I am beyond grateful for this business for making this possibility of driving off the lot with a beautiful X6 possible. Salesperson Zaki Hairat drove the new car to my house. Etta cost are not listed in ads or on their website. BBB Business Profiles may not be reproduced for sales or promotional purposes. Read more reports about Merlex Auto Group. Bought the car was clean everything was ready. Merlex Auto Group | Used Dealership in Arlington, VA. Merlex Auto Group sells and services vehicles in the greater Arlington VA area. They told you where to sign, and you just blindly did just that and now you come here to cry and whine over what YOU got YOURSELF into! How those businesses take care of those complaints is what separates good businesses from the rest. Merlex Auto Group Instagram https://www.ripoffreport.com/reports/merlex-auto-group/arlington-va-22201/merlex-auto-group-dealer-committed-a-fraudulent-deal-selling-me-a-car-arlington-va-1446138, Merlex Auto Group Mike - saleperson Gave me the advertised price of a vehicle then raised it $12,000 Arlington VA, MERLEX AUTO GROUP SOLD A CAR WITHOUT DISCLOSING ISSUES Arlington Virginia, Paradise Property Management Ventura Illegal eviction my account being hacked, PPM will not investigate how it happened Ventura California, Kei Kullberg Quintessential Mortgage Group bait and switch you into promising you a low-rate Mortgage Scammer White Plains New York, TAHINI GODDESS Sally schimko Sexyveggies Tahini Goddess inulin Goddess Prebiotic white labeling of non-licensed food supplement. I drove far to get the vehicle I wanted. I was looking for a pre owned vehicle with low mileage. after constantly trying to reach, it was apparent he had no intention of assisting with the problems of the car, which was a day old from purchasing from Merlex. and why? On March 19, 2018, Monday, I returned the car and the cars key to the MerlexAutoGroup, to their selling place at 1105 N. Glebe Rd, Arlington VA 22201. I submitted an application to police. Although the manager Walter swore, that the car was clean. You are absolutely right that we should have done a better job of following up with you properly. strict standards for business conduct. This time I decided to take to ******** dealer. This rating includes all reviews, with more weight given to recent reviews. 1105 N Glebe Road, Arlington, VA 22201. Ripoff Report has an exclusive license to this report. They have the best inventory of lux cars. Copyright 1997-2023 Ripoff Report. Advertisers above have met our Cases involving agreements to pay a specific amount of money (promissory notes, loan and credit card agreements, checks, etc. Ripoff Report | Complaints Reviews Scams Lawsuits Frauds Reported. (I checked it by calling to Arlington police department). Vehicle listed- Price excludes Taxes, Tags, Processing and other fees. 2 months ago. I asked why they sent money, if they were notified that the car had returned to dealership MerlexAutoGroup, and that the purchase deal is fraudulent. Merlex - the masters of bait and switch. Don't waste your time! He replied "just let me know what the issue is and my mechanic will take care of it." Safe. Sales hours: 10:00am to 8:00pm. i knew something was fishy because it seemed there was a problem all of a sudden when it was time to fix the car issues! He asked me what I wanted in a car and I showed him a video of the car I really wanted to see if he could get close to that. This guy is one of the absolute worst i have seen and I used to train new hires for sales. They detailed my car, filled up my tank, and gave me the best experience Ive ever gotten from a dealership. 2019 LAND ROVER RANGE ROVER SUPERCHARGED Shopper, They were pretty good with customer service and the car prices where average, Pretty good. The second bank is ALLY. Good. Merlex Auto Group. There is no any information about the financing by Pentagon Credit Union. Established in 2014. I have been in sales for over 49+ years, and I KNOW the importance of following-up and following through!!!! Okay, so here is my HONEST testimony and FEEDBACK of dealing with MERLEX Auto Group!!! they are not trustworthy! We left negative reviews of our experience. Terrible experience with them. I didnt bother to haggle and walked out, DO NOT BOTHER WITH THESE PEOPLE. CARFAX does not have the complete history of every vehicle. Merlex Auto Group | Used Dealership in Arlington, VA I could not eat, walk, think. Dont sign the sold as is be careful! Hiding negative complaints is only a Band-Aid. We analyze millions of used cars daily. WOW that's great service, I expected a ride not to be taken for a ride. Diagnostic revealed there was $10,000 worth of mechanical work needed for a car Ray sold me 2 days ago, one he assured was perfectly okay. who took it far and beyond to make sure I left satisfied. We inform our customers with the most accurate information we have at the time. I guess I was supposed to do HIS job for him. Called in. Very responsive!! Abundance Media Group AMG Abundance Media Group is a fraud and corrupt agency. 185 were here. I called them. Those sold cars are still being advertised. It is $18,965 On March 16, 2018, Friday, I sent e-mail to dealership MerlexAutoGroup in which I request to cancel the purchase deal. Always go with your gut feeling! I will be notifying Truecar about their shaddy sales practice, 2017 MERCEDES-BENZ GLS 450 4MATIC Shopper. Consumers love to do business with someone that can admit mistakes and state how they made improvements. I said I want to return car. The Federal Trade Commission and the State of Illinois are taking action against Napleton, a large, multistate auto dealer group based in Illinois, for sneaking illegal junk fees for unwanted "add-ons" onto customers' bills and for discriminating against Black consumers by charging them more for financing. From this document I defined the total selling price for the car. All rights reserved. At home, I took the Purchase Documents set from the yellow envelope and define that: 1. Uncover why Merlex Auto Group is the best company for you. IN 3 WEEKS THEY SENT 3 OF MY RECIPIENTS DEAD FROZEN TINY BOUQUETS calgary, Ponce motors Deceptive car sales Austin Texas, Nextiva efax overcharged me for an entire year even before the monthly trial expired able to use the service at all. Owners who claim this profile can update information, boost SEO, and more. Thursday, I dropped off the car at their mechanic after my mechanic took a look and assured the damage. The cars advertised had already been sold and I drove 45 minutes there even though I spoke to a rep who confirmed the car was available. Napleton Auto | Federal Trade Commission If they would have ripped me off as planned I'd have 100 bikes on there property within an hr making this an equal outcome. For more specific results for "merlex-auto-group". Another car stalled out and wouldn't restart within 50 feet of the lot. Luxury cars, latest trends, lifestyle posts, inventory -- #MerlexLife On March 27, 2018, I received a phone message from Ally bank "welcome to Ally financial. its only been two weeks and he has proof he put down what you asked for.". The final on road price was 10K higher. We purchased a car from MERLEX 2 Weeks ago! Specializing in: Mercedes-Benz, Lexus, Cadillac, BMW, Range Rover, Jeep Wrangler, etc. Completely Shady, especially Ray the owner. They told us the car was on the lot, but upon arrival, the car was no longer at their location. Ally bank gave me the reference number. Merlex Auto Group Dealership in Arlington, VA | CARFAX This profile is powered by Birdeye. 5 hours later I received a random text from a different sales rep asking how my test drive went. He knew nothing about the car so i should have known he knew nothing about anything else either. 235 Reviews. Easy Apply. This is IMPORTANT! I informed her, ok but was waiting to hear back from the sales person. I decided to head out to Merlex this morning to take a look at a gorgeous black on black X6 that they had on their website. In response, our dealers have expanded the ways you can shop for a new or used car without leaving the safety and comfort of your home. It's been two days, I have not heard from him since. Merlex Auto Group (@merlexautogroup) - Instagram This was not what was discussed. I got a Certificate of Title to my name issued on March 27, 2018 I was ill after this event for 5 weeks. Visit Merlex Auto Group. When I told MIke it was his car and he should have the vin right there, he mumbled something incoherent and then hung up on me. Purchased 2015 ******** **** ***** July13 2020 during COVID. 1105 N Glebe Rd, Arlington, VA 22201 United States, https://www.merlexautogroup.com/index.shtml. View all hours. They are hard to deal with and VERY unprofessional!! They Will tell you the vehicle is there when you contact them and when you drive 2 hours to get there.. its not there or was just sold. MerLex Auto Group - Facebook Walter gave me the discount I needed to secure the purchase. The following day I sent additional information pertaining to the sale via text message before they opened. co workers were fun and easy to get along with. Consumers want to see how a business took care of business. There may be more specific results for "merlex-auto-group", For more specific results for "merlex-auto-group", Showing 1-25 of 112,711 Found Reports After discovering THOUSANDS OF DOLLARS worth of problems, Ramil proceeded to not answer the phone and send me to voice mail. Find out what works well at Merlex Auto Group from the people who know best. July 21,2020 check engine light came on. Merlex Auto Group. I purchased a car from here 2 DAYS ago! He spent 75% of the time i was there with me. Start the purchase online and the dealer will deliver the car and the paperwork to you. This rating includes all dealership reviews, with more weight given to recent reviews. They immediately treated me like family, and took their time to give me a tour of the vehicle and a thorough test drive to make sure it was running fine. I have a video record of it and a witness. 4. FRAUD ALERT:. Get the inside scoop on jobs, salaries, top office locations, and CEO insights. Unique Auto Import Merlex Auto Group Sales Position Job in Arlington All Dealer Home Services must comply with state or local ordinances. 1 mile away. Search consumer complaints, reviews and information about merlex-auto-group. It may not be copied without the written permission of Ripoff Report. Corporate Advocacy Program: How to repair your business reputation. I visited dealership MerlexAutoGroup. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles. And the best part of all, documents in their CrowdSourced Library are FREE. A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Please teach how to cancel this Certificate of Title. 1 mile away. Business Development Manager (Current Employee) - Arlington, VA - December 28, 2016. nice manager. Dont click on those slick Ads! They definitely give you the star treatment here! I called "Mike" again to complain - was told in so many words "too bad we can do that" to which I responded that there are laws against this sort of bait and switch. Ford F150 was advertised at $24,277. #1 Luxury Auto Dealer in the Washington, DC Area! Almost half have been Mercedes and BMW's which is what we were looking at. Its HIS car, not mine. We were going to drive 2 hours together to see them. Walter refused to pick up the phone and texted the mechanic that someone from the dealership was coming to take the car. It looks like they advertise low prices to get you to come there and then show you their more expensive cars. Merlex Auto Group - Used Car Dealer - Dealership Ratings Merlex Auto Group - Overview, News & Competitors | ZoomInfo.com Blame yourself! High End Used Car Sales. One of the best Used Car Dealers, Automotive business at 1105 N Glebe Rd, Arlington VA, 22201 United States. Merlex did not have the vehicle we were interested in purchasing. Was clean and in great condition. I left with a Mercedes certified vehicle that has all of the bells & whistles. The process was stress free and pleasant. Be kind to yourself and spend your hard earned money elsewhere. With competitive prices offered on every pre-owned model for sale on our lot, you won't find a reason to visit any other dealership in Arlington. I agreed. They did not have the car I requested online available. I was told the truck "was in the shop" to get a sun roof motor replaced. Corporate Advocacy Program - Verified Status, How To Get Your Report Featured On All Report Pages. This report was posted on Ripoff Report on 06/05/2018 11:08 AM and is a permanent record located here: we contacted the VA DMV INSPECTOR in RICHMOND as well as others! Estimated amount consumers saved since 1997: $15,590,010,907. The manager said that percentage rate is 1.99%, 72 months, $369 monthly payment for first, second and third months and $209 monthly payment for the rest months. Jason and Walter treated me with kindness and respect. Arlington, VA 22201. Dear Mr. Bill, Merlex Stucco Class Action Settlement - Top Class Actions Audi MMI Navigation Plus w/MMI TouchDriver Assistance Pkg, By using this service, you accept the terms of our. TERRIBLE PAINT JOB SOLD ONLINE Fairfield OH, Stephen Komorek API International Group Investigators Stephen Komorek & Pat Welsh Fraudulent, Stole Valor, Criminal fake Detective Wellston Ohio. The Merlex Auto Group Way. Gave me numbers on the phone. If you do not agree with these terms, then do not use our website and/or services. He said no way. Search job openings at Unique Auto Import. This case was filed in Arlington County Courts, Arlington County General District Court located in James City, Virginia. Playing doormat and just signing whatever they said without you even bothering to READ what you were agreeing to is what caused all this. Corporate Advocacy Business Remediation and Customer Satisfaction Program. which was weird because I dropped of the car. 1105 N Glebe Rd Arlington, VA 22201. Confirmed my appointment a bit before noon. Overview Reviews (235) Inventory (150) price inspection communication buying experience scam professional truck unprofessional. At that time Ally bank had not yet receive a contract from the dealership, but they guaranteed that upon receiving they will cancel financing. Two weeks after Merlex asked us to PAY $4500 down and sign on the dotted linw. Both the Pentagon Credit Union and Ally bank were notified that the car returned to dealership MerlexAutoGroup and that the transaction is fraudulent. Bogus Celebrity Advertisements FACE & Skin CREAM Ripoff! Cancellation and Refund Policy, Privacy Policy, and 2023, International Association of Better Business Bureaus, Inc., separately incorporated Better Business Bureau organizations in the US, Canada and Mexico and BBB Institute for Marketplace Trust, Inc. All rights reserved. Merlex gave me a great experience. All business will get complaints. I returned home by my car. The owner Ray should NOT BE TRUSTED. They assured me that they would rectify any issues and disappear when time to do so! Dear customer, Grow your business. Copyright 20042023 Yelp Inc. Yelp, , and related marks are registered trademarks of Yelp. Caution!! Also, we saw that the employee of MerlexAutoGroup drove the car from the middle of the selling place to the side. Merlex needs to apply this principle!!!! Upon finding out, I went to their mechanic to retrieve the car i put money down for 2 weeks ago. 1105 N Glebe Rd, Arlington, Virginia 22201. Call no one call you back but before I bought car everybody from there company blowing my phone up. Each time, I was told someone just put a deposit down on that, They consistently and systematically advertise cars that they sold months ago showing a low price on the add to draw you in, once you are there, th, They have the best inventory of lux cars. Boca Chica, Tierras Altas, Quebr Veraguas Boca Chica, Tierras Altas, Quebr Veraguas Chiriqui, Avimex Poisoning Livestock With Experimental Untested Poisonous Vaccines, Skeltons Lock and Key Skeltons Lock & Key Refused to refund for faulty key fob he sold me new. plenty of opportunity to grow depending on what you would like to do. 2. bring someone with you at all times if you are dealing with merlex or any of their family, This is a review from some one who bought a car from here TWO DAYS AGO! When I arrived 1hour and 20 minutes later of course NO auto and get this NO Jessie, first they told me Jessie was working with another buyer, then I was told there is no Jessie here. There is a very scary word "balloon on the 3-rd page of the Buyer Contract. Life's too short, are keep it up and yours will. Who is ED Magedson - Founder, Ripoff Report. Patients made into prostitutes and sex slaves, bilking insurance companies out of millions, Sac_County Iowa Prosecutor Ben Smith pays $750,000 to settle Ripoff Report 1983 civil rights lawsuit.. Federal Judge stops prosecutors abuse of power against ED Magedson Founder of Ripoff Report. We have some of the highest inventory turnover rates in the industry as we only sell the highest quality high line vehicles at the lowest prices; for this reason, we are fortunate to sell cars nearly every day. WARNING! I called about the same car on three different days over the course of three weeks. BUT MIRACULOUSLY, HIS NAME IS ON MY CONTRACT AS THE PERSON WHO SOLD ME THE CAR. 40 minutes later I completed a fiancial form. IN 3 WEEKS THEY SENT 3 OF MY RECIPIENTS DEAD FROZEN TINY BOUQUETS calgary, Ponce motors Deceptive car sales Austin Texas, Nextiva efax overcharged me for an entire year even before the monthly trial expired able to use the service at all. BBB reports on known marketplace practices. 2 DAYS AGO! ", He was the salesman. Court documents are not available for this case. 3.4 (644 reviews) 1105 N Glebe Rd Arlington, VA 22201. You never know. Get a Kelley Blue Book instant cash offer. File your review. February 2022 check engine light comes on again. The posting time indicated is Arizona local time. THAT NIGHT, lights appeared in the dashboard. BBB Business Profiles are subject to change at any time. Got in contact with Julian shortly after the price dropped. Choose a car and the dealer will bring it to you for a no-obligation test drive. Who is ED Magedson - Founder, Ripoff Report. On March 16, 2018, Friday, I visited Pentagon Credit Union. The salesmen are very professional and told us everything we needed to know about the, We bought our Lexus RC350 from Merlex on 5/10 and the, Yelp users havent asked any questions yet about. The manager of MerlexAutoGroup called to Pentagon Credit Union and apply for the Auto loan for me.